About Us

• We will deliver. We are empowered to deliver.
• We are the only Cisco Partner headquartered in Ohio with certifications in four (4) advanced technologies:
1. Advanced Security
2. Advance Unified Communications
3. Advanced Wireless
4. Advanced Routing & Switching
• We are one of only 80 Cisco Partners in the U.S. that can buy direct from Cisco without having to go through a distributor. This is a clear indication of our financial strength, resulting in us being able to order more efficiently on your behalf. This enables us to stagger shipments to match our client’s project schedules.
• Our Cisco Silver Certification places us in the top 120 partners, (out of over 10,000 + Cisco Partners in the U.S.), with either Silver Certification or Gold Certification.
• We have been honored with Cisco’s Customer Satisfaction Excellence Award. It is the highest distinction a partner can achieve within the Cisco Channel Partner program.
• Our Cisco Customer Satisfaction Ratings have consistently ranked above Cisco’s “theatre target”, and we currently have a Partner average of 4.79 out of a possible 5.00.
• We take care of our clients. You are our priority. You are why we are in business.
• Our leadership and culture focuses on passion for our clients, passion for the technology, and passion to deliver.
• We are a “high tech” company who hasn’t forgotten the meaning of “high touch”.
• We have a “Leader of First Impressions”, who will answer your phone call and find people who can help you. We are so focused on customer service that we choose not to use automated attendants during normal business hours.
• We will assign you a dedicated team of knowledgeable and experienced resources.
• We excel at project management, documented processes and best practices that demonstrate our implementation strength. We refer to our customized approach as “The Exchange Zone”. Using the analogy of a relay race, we “hand off” your project each step of the way with speed, precision, and timing.
• We use the technology that we sell and support. We get it. We understand it. We love it or we don’t recommend it.
• Our talented team of Engineers, combined holds over 85 certifications. We are proud of their knowledge, skills, and expertise. They keep our clients happy.
• Our Partner relationship and visibility with Cisco is strong. Our Leadership team is on multiple Cisco Advisory Boards.
1. Chris Tjotjos, Pres., CEO & Owner is on the Cisco Partner Executive Exchange (since 2002) and the Cisco Services Partner Board.
2. Stefanie Clemens, COO is on the Cisco Partner Operations Advisory Board (since 2007)
3. Pam Wiese, Director of CRM & Marketing is on the Cisco Partner Marketing Council (since 2007)
• We have trusted long term partnerships with our clients. Many of our clients become our friends.
• We are focused on profitable growth. We will be here for you.
• Our clients include manufacturing, financial, healthcare, legal, and education markets. Our clients range from large enterprise accounts to small businesses. All of our clients receive our exceptional focus on customer satisfaction.