A mission with vision

LOGOS’ mission is to maintain and improve the performance of our client’s network, allowing them to focus on other important business objectives. Every LOGOS SMARTnet contract is assigned a Certified Cisco Service Expert that handles:

• Quoting
• Ordering
• Order confirmation
• Order assurance
• Contract tracking by individual line item

LOGOS has made the investment in technology and training with every LOGOS contract administrator achieving a Cisco Service Expert level, eliminating costly investment by our clients. Relax … your maintenance investment is LOGOS covered.

Risk Management

SMARTnet services cover more than just hardware replacement. Network operating system upgrades, helpdesk support, and software patches reduce network risk by providing:

• Timely support
• Minimum down time
• Effective problem resolution

Can you afford to run your network without SMARTnet coverage?

Cost Savings

A LOGOS managed maintenance service employs an electronic system, designed by LOGOS, for maximum maintenance coverage at the lowest possible cost to our clients. LOGOS focuses on co-termination of contracts on a daily basis, reducing contract management and maintenance costs. Competing systems assume annual terms for all new maintenance, which produces multiple contracts and an increase to the customer in maintenance cost. LOGOS has created a new approach to managed maintenance contracts, which has produced savings up to 40% annually for many of our clients.

Partnership

LOGOS supports our clients throughout their entire business cycle, from identifying proper support levels to move, add, and changes to our client’s contracts. LOGOS conducts a maintenance assessment to identify critical components, remove duplicate contract records, and co–term assets for simplified contract management. The LOGOS team has been a Cisco partner since 1993 and has been nationally recognized for providing SMARTnet managed services to our clients.